SANEGO, AYI; PERANGINANGIN, Jason Merari; DEWI, Lucia Vita Inandha. Service Quality and Patient Loyalty: Roles of Satisfaction and Customer Relationship Management. Jurnal Farmasi Ma Chung: Sains, Teknologi, dan Klinis Komunitas, [S. l.], v. 4, n. 2, 2026. DOI: 10.33479/jfmc.v4i2.182. Disponível em: https://jfmc.machung.ac.id/index.php/jfmc/article/view/182. Acesso em: 29 oct. 2026.